Mission statement
The site map
About the publisher
Purchasing, security & privacy
Correcting inaccurate information

The aim of www.dvd-intelligence.com is to provide information, knowledge and understanding of the DVD industry across Europe. The material available throughout the site comes from a variety of sources – from our in-house analysts, commentators and correspondents, from material collected at conferences, exhibitions and other events, and from a continuous programme of browsing hundreds of websites. The ultimate goal is to offer a totally independent one-stop shop of information relevant to professionals active in the variety of facets of Europe's DVD industry.

www.dvd-intelligence.com is a commercial site, financed both by advertising and subscription. The advertising-supported sections are free to every user while a subscription is required to access the site in full. Subscription-based sections are advertising-free.

www.dvd-intelligence.com is published by Globalcom Publications, a branch of Globalcom Limited, an independent London-based company established by Dr Jean-Luc Renaud in 1991. The company carries out research and consultancy assignments in the new media, IT and telecom fields.

Globalcom Publications launched the highly-regarded Advanced Television Markets industry newsletter in 1991. It then joined the stable of the Financial Times's newsletter portofolio. It has now been transformed into a website www.advanced-television.com.

The company also launched CD-info, Europe's only independent CD-i focused newsletter. CD-info morphed into CD-i Professional Applications then was relaunched in 1997 as DVD-Intelligence to cover the new format from its inception. The newsletter has now been transformed into www.dvd-intelligence.com, the premier source of news, data and analysis for the DVD professionals in Europe.

Globalcom Publications produces the annual DVD Primer – now in its 8th year – the highly successful information resource for executives active in the European DVD industry.

The team

Globalcom Ltd founder and managing director is Swiss-born Jean-Luc Renaud. He has been involved in various aspects of the new media industry for over 25 years. After graduate studies at the universities of Lausanne and Geneva, he went to the United States where he spent seven years, earning a doctorate in media economics from Michigan State University as well as teaching and doing consulting work.

Jean-Luc spent a year at the European Institute for the Media in Manchester where he co-authored The Future of the European Audiovisual Industry. He was then recruited as a senior consultant by Logica, the UK's largest independent IT company. In 1991, he set up Globalcom Ltd, where he continued to carry out consultancy assignments and develop the company's publishing activities to which he now devotes most of his time. In 2004, Jean-Luc launched the annual Film-to-DVD Seminar. He had been chairing and organising the DVD Europe 2001 and 2002 conferences in London.


Tokyo-born Megumi Komiya has been an international telecom/media consultant for over 15 years before joining Globalcom. She earned a PhD in the USA where she lived eight years lecturing and consulting in the areas of telecom eonomics and IT & media policy. Moving to Europe, Meg was recruited as Head of Strategic Research at Nomura Research Institute Europe in London.

Now at Globalcom, Meg is Feature & Special Report Editor as well as heading the research division which she has established, providing analysis for the company's publications portfolio.

Credit cards We accept payment by all major credit cards. If you are shopping from outside the UK, place your order and your credit card company will convert the transaction to your own currency. We do not charge for any item until it is ready to ship. Back-ordered items are not charged until they are shipped. You may send your credit card information via phone, fax, snail mail or over the Internet.

Credit Card Security All credit card numbers are encrypted in the software when the order is placed using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site. We know of no documented occurences of fraud using this method of payment transfer.

Shipping and Handling The price of most orders is inclusive of shipping and handling charges. In the event of bulkier items being purchased from us we will always contact you and indicate the shipping method to be used and the cost before shipping to you.

Delivery Schedule We will normally send your order to you with 48 hours. International orders are generally received in under 10 days.

Back Orders If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait.

Tax Charges For orders made from the UK, 17.5% VAT is added, with the exception of subscriptions, books and other publications orders which are VAT zero-rated.

Privacy Policy Globalcom Publications does not disclose subscribers' or buyers' information to third parties. Cookies are used on this site, but only to keep track of the contents of your shopping cart once you have selected an item, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option.

Returns Policy We apply a 10 day 'cooling off' period to products purchased via our shopping area. Within this time you can return the item if it is damaged or if it is not what you expected, as long it is returned in a condition suitable for resale, for a full refund excluding return delivery charges. Subscription fees are non refundable once a subscriber Password and username have been issued.

About Us Globalcom Publications is dedicated to your total satisfaction. If you have any suggestions or comments please email us at jean-luc@dvd-intelligence.com. If you need to reach us, write to:

If the information included in the Industry Directory about your company is incomplete and/or incorrect, use the email link in the Directory and send us the corrected information which we will process speedily. Editable access to this Industry Directory is not given to third parties.

The Frequently Asked Questions facility, compiled and continuously updated by industry guru Jim Taylor, author of DVD Demystified, is used here with his permission.

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